Monday, January 14, 2013

I got my ITIL Certificate!

ITIL Certification is based on the IT Best Practice on Service Management. Advantages of having this are:

based on ITIL Official Site
  • improved IT services
  • reduced costs
  • improved customer satisfaction through a more professional approach to service delivery
  • improved productivity
  • improved use of skills and experience
  • improved delivery of third party service.
An electronically signed certificate :



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